Harita HakkındaAbout the Mapمعلومات تخص الخريطةدر مورد نقشهDerbarê Nexşeyê de

Istanbul Support Servıces Map is the map showing the government agencies, non-governmental charity organizations, civil society groups, and other institutions that provide post-violence support services in Istanbul. The map also includes detailed information about the addresses, phone numbers, working hours of these groups and types of support that each can provide.

On the Istanbul Support Services Map, there are legal organizations, healthcare institutions, social services, law enforcement agencies and hotlines that persons who are subjected to violence can contact following sexual violence. In addition, there sexual assault / sexual harassment organizations on some university campuses which serve only the members of that universities and which are also included on the map. On this Map, there are support services such as:

• Legal Aid Offices, a unit of Istanbul Bar Association
• Social service organizations and counseling centers operated by the municipal and borough governments.
• Istanbul Violence Prevention and Monitoring Center (ŞÖNİM)
• Social service organizations and counseling centers operated by the municipal and borough governments.
• Non-governmental organizations (NGOs) providing support and counseling services
• Training and Research Hospitals
• • Law enforcement agencies (particularly the Directorate General of Security Public Security Branch Office on Combating Domestic Violence and Violence Against Women and also Children’s Branch Offices)
• Hotlines, phone lines providing telephone counseling and guidance, Hotlines
• Sexual Violence Prevention organizations on university campuses

There are no “special units*” in Turkey which solely provide support and services within the scope of combatting sexual violence. There are, however, “Child Monitoring Centers” regarding sexual abuse against children. There are, however, no organizations that follow the “one front door” model gathering under one roof all the services necessary for adults who have experienced some form of violence such as rape, harassment, stalking, abduction-retention, childhood sexual abuse.

* Organizations that specialize in combatting sexual violence, conduct specific research on forms of sexual violence, collect evidence and provide support services. For example, Rape Crisis Centers, Sexual Violence Counseling Centers, Sexual Crimes Units (prosecution and police units), hotlines for referrals and providing advice that only receive calls regarding sexual violence.

No. You may not find all police and gendarmerie centers, all hospitals, all NGOs and all relevant organizations on the Istanbul Units Map. csdestek.org includes on the map the police centers, healthcare units and similar institutions that receive and refer complaints of violence/sexual violence. On the map, there are institutions that csdestek.org is aware of, can access and responded to our question for service information. In addition, there are select reliable institutions that have not yet been interviewed and whose can be accessed on the internet that are also included on the map.

Istanbul Support Services Map was prepared by adding institutions and organizations whose information was able to be collected throughout 2018 and was first published on 8 March 2019. Address and service information of these organizations may change over time. The plan is to update the entire map once a year and to add newly opened or accessed units to the map periodically. The information of the units was lastly updated in February 2020.

Sexual Violence Support Services study was started with the goal of mapping of the services available in Istanbul, the province where the team conducting the study is located. The team also investigated relations, cooperation and coordination between the ministries, municipalities, non-governmental organizations, healthcare organizations, and similar institutions in Istanbul. Since the Istanbul Support Services Map is a pilot study, the plan is to create similar maps for other provinces by monitoring the usage, functionality and updated status of the map. The software and infrastructure of the map has been prepared to cover all provinces.